Shipping policy
AtΒ Aurelleonline.store, we work to process and deliver your orders as quickly as reasonably possible.
Order Processing
Orders are generally processed withinΒ 1β3 business daysΒ after payment has been successfully received.
Orders may take longer to process during holidays, sales, product launches, high-volume periods, or due to circumstances outside our reasonable control.
Shipping Times
Estimated delivery times may vary depending on the destination, shipping method, carrier, product availability, and other factors.
Typical delivery estimates are:
- Standard Shipping:Β approximately 5β10 business days
- Processing Time:Β approximately 1β3 business days
Delivery estimates are estimates only and are not guaranteed unless specifically stated otherwise at checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the package.
Tracking Information
When tracking information is available, it may be provided to you by email or through your order information.
Please allow some time for tracking information to become active after the shipping carrier receives the package.
Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control, including weather, carrier delays, customs processing, incorrect addresses, holidays, or other transportation issues.
If your package appears to be delayed or lost, please contact us so we can assist you.
International Orders
If we offer international shipping, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.
International delivery times may vary.
Contact Us
If you have questions regarding shipping or delivery, please contact:
Aurelleonline.store
Email:Β qww705626@gmail.com
Phone:Β 18282007394
Address:Β 20115 Henderson Rd, Cornelius, NC 28031, United States,